General Terms and Conditions (B2B)
Brandpusher & Storyteller GbR
(January / 2026)

1. Scope of Application

1.1 These General Terms and Conditions (“GTC”) apply to all contracts, services and offers
of Brandpusher & Storyteller GbR (hereinafter referred to as the “Contractor”) vis-à-vis its
customers, provided that such customers are entrepreneurs within the meaning of
Section 14 of the German Civil Code (BGB), legal entities under public law or special
funds under public law.

1.2 These GTC do not apply to consumers within the meaning of Section 13 BGB.

1.3 Deviating, conflicting or supplementary general terms and conditions of the customer
shall not become part of the contract, even if the Contractor performs services with
knowledge of such terms and without expressly objecting to them.

1.4 These GTC shall also apply to all future business relationships with the customer
without the need for renewed inclusion.

2. Contract Formation, Contract Documents

2.1 Offers of the Contractor are non-binding unless expressly designated as binding. A
contract shall only be concluded upon written confirmation by the Contractor or upon
commencement of service performance.

2.2 All copyrights, usage rights and other intellectual property rights to ideas, concepts,
presentations, documents and drafts developed prior to or in the course of
performance shall remain with the Contractor until full payment of the agreed
remuneration. Upon full payment, the customer shall receive the usage rights required
for the respective contractual purpose, unless otherwise agreed. Until full payment,
the Contractor is not obliged to provide editable files, open files or final production-
ready master files unless expressly agreed. The provision of such files is not owed
insofar as they are not strictly required for the agreed contractual purpose.

2.3 Any disclosure or use of such materials beyond the agreed contractual purpose
requires the prior written consent of the Contractor.

3. Prices and Payment Terms

3.1 All prices are net prices plus the applicable statutory value-added tax.

3.2 Invoices are due for payment within seven (7) calendar days from the date of invoice
without deduction, unless otherwise agreed.

3.3 The Contractor is entitled to request reasonable advance payments or installment
payments.

3.4 Additional services not expressly agreed shall be remunerated separately.

3.5 The customer shall only be entitled to set-off if its counterclaims are undisputed or
have been finally adjudicated. A right of retention may only be exercised if it is based
on the same contractual relationship.

3.6 In the event of default in payment, statutory default interest pursuant to Section 288
BGB shall apply (currently nine (9) percentage points above the base interest rate). The
assertion of further damages caused by default remains reserved.

4. Delivery and Performance Periods

4.1 Delivery and performance deadlines shall only be binding if expressly agreed in
writing.

4.2 Commencement of performance requires that all technical, organizational and
substantive issues have been clarified and that the customer has fully complied with ist
cooperation obligations.

4.3 Delays caused by insufficient or delayed cooperation by the customer shall result in an
appropriate extension of agreed deadlines.

4.4 Subsequent change or extension requests by the customer may result in adjustments
to deadlines and remuneration.

5. Travel Expenses and Travel Time

5.1: Travel shall only take place insofar as it is necessary for proper performance or has
been requested by the customer.

5.2 Flights shall be booked as early as possible in order to make use of economical fares.
In principle, the economically reasonable and available airfare within a reasonable
departure time window shall be selected:

  • ± 1 hour for domestic and short-haul flights
  • ± 2 hours for intercontinental flights

Flights shall primarily be used where special reasons require air travel or where the
total travel time is significantly reduced compared to rail travel with a travel time
exceeding three (3) hours and the additional costs are economically reasonable.

The choice of travel class depends on the flight duration:

  • Economy Class for domestic and international flights up to four (4) hours
  • Premium Economy Class for flights of four (4) to six (6) hours
  • Business Class for flights exceeding six (6) hours
  • First Class flights are excluded

Deviations from the above travel classes are permissible if they are more economical
in the individual case.

5.3 Rail Travel
When using Deutsche Bahn, costs shall be reimbursed upon proof. The use of flexible
or cancellable discounted fares through early booking shall be taken into account. Rail
journeys of three (3) to five (5) hours shall generally be in second class; rail journeys
exceeding five (5) hours shall be in first class.

5.4 Public Transport and Taxi
Costs for buses, trams, underground and suburban railways as well as taxis shall be
reimbursed upon proof, provided they are incurred in connection with serviceperformance.

5.5 Travel by Car
Use of a private vehicle shall be reimbursed based on the applicable statutory mileage
allowance. Rental cars (mid-size category) shall be reimbursed upon proof, provided
they are used in connection with service performance.


5.6 Accommodation
Accommodation costs shall be reimbursed upon proof. Hotels shall generally be
booked from the official four-star category and within a price range of EUR 180.- to
EUR 290.- gross per night. In exceptional cases (e.g. trade fairs or major events), a
reasonable deviation may be agreed upon.


5.7 Billing
Travel expenses shall be billed separately. Invoices for travel expenses are due for
payment within fifteen (15) days.
5.8 Travel time shall be considered billable working time unless otherwise agreed and
shall be invoiced in accordance with the agreed remuneration rates.

6. Warranty

6.1 The Contractor provides services. No specific economic success or concrete result is
owed unless expressly agreed otherwise.

6.2 In the event of justified defects, the Contractor shall, at its discretion, remedy the
defect or re-perform the service.

6.3 If subsequent performance fails or is unreasonable, the customer may demand a
reduction in remuneration or withdraw from the contract; claims for damages shall
only exist within the scope of the liability provisions of these GTC.

6.4 Warranty claims against entrepreneurs shall become statute-barred one (1) year after
acceptance of the respective service. Acceptance shall be deemed to have occurred if
the customer uses the service productively or does not notify substantial defects in text
form (Section 126b BGB) within fourteen (14) calendar days after performance.

6.5 The limitation period reduction shall not apply to damages resulting from injury to life,
body or health, or in cases of intent or gross negligence.

7.1 The Contractor shall be liable without limitation in cases of intent, gross negligence, or
injury to life, body or health.

7.2 In cases of slight negligence involving the breach of essential contractual obligations,
liability shall be limited to the foreseeable damage typical for the contract. Essential
contractual obligations are those whose fulfillment is necessary for the proper
execution of the contract.

7.3 Liability for slight negligence in the breach of non-essential contractual obligations is
excluded.

7.4 The liability limitations shall also apply in favor of the Contractor’s employees,
representatives and vicarious agents.

7.5 The Contractor shall only be liable for items and materials provided by the customer in
cases of intent or gross negligence.

7.6 Liability under the German Product Liability Act remains unaffected.

7.7 Except in cases of intent, gross negligence or injury to life, body or health, liability shall
be limited in amount to the net order value of the respective individual order.

8. Obligations and Liability of the Customer

8.1 The customer is obliged to inspect services promptly upon receipt and to notify any
obvious defects in text form within fourteen (14) calendar days.

8.2 If timely notification of defects is not made, the services shall be deemed approved,
unless the defects are substantial and could not be detected through proper
inspection.

8.3 The customer bears the economic risk of the project insofar as it is not based on a
breach of duty by the Contractor.

8.4 The customer shall indemnify the Contractor against all third-party claims arising from
the contractual use of content, materials or instructions provided by the customer, in
particular in cases of alleged violations of copyright, trademark, personal or data
protection rights.

9. Cancellation by the Customer

9.1 In the event of cancellation of an order by the customer, the Contractor shall be
entitled to claim liquidated damages as follows:

  • up to 14 days before commencement of services: 30% of the order value
  • 7–13 days before commencement: 50%
  • from 6 days before commencement or after project start: 80%

The decisive factor is the time at which the cancellation is received by the Contractor.
Services already rendered shall be remunerated in full regardless thereof.

9.2 The customer remains entitled to prove that no damage or a lesser damage has been
incurred.

9.3 The Contractor may assert actual damages instead of the lump-sum compensation.

10. Confidentiality

10.1 Both parties undertake to keep all confidential information obtained in the course of
the cooperation confidential.

10.2 This obligation shall continue for a period of five (5) years after termination of the
contract.

10.3 Statutory disclosure obligations remain unaffected.

11. Term and Termination

11.1 Unless otherwise agreed, the contract may be terminated by either party with three (3) months’ notice to the end of a calendar month.


11.2 The right to terminate for cause without notice remains unaffected.

12. Final Provisions

12.1 The law of the Federal Republic of Germany shall apply exclusively, excluding the UN
Convention on Contracts for the International Sale of Goods (CISG).

12.2 The place of jurisdiction for all disputes shall be Hamburg, Germany, insofar as legally
permissible.

12.3 Amendments and supplements to the contract require text form (Section 126b BGB).
Individual agreements pursuant to Section 305b BGB remain unaffected.

12.4 Should individual provisions of these GTC be or become invalid, the validity of the
remaining provisions shall remain unaffected. The statutory provision shall replace
the invalid provision.